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Service & Support

Attentive Care · Swift Response · Global Reliability

From personal order advice to B2B business inquiries and after-sales support, we are dedicated to providing you with complete peace of mind.

Customer service

Customer service

Our dedicated team is committed to providing exceptional customer service, ensuring every interaction is personalized, responsive, and aimed at exceeding your expectations.

Quality control

Quality control

Our cosmetics and wellness items, crafted for precision and long-lasting performance, undergo rigorous testing to ensure the highest quality standards, guaranteeing reliability and excellence.

Safety & Health

Safety & Health

Our products are produced with a strong commitment to safety and health. We adhere to strict industry standards, using carefully selected, skin-friendly ingredients tested thoroughly for peace of mind.

Safety Guaranteed

Questions about service & support

Find answers to frequently asked questions about our customer support policies.

You can reach our customer support team by phone at +1 (408) 878-3200 Ext.133 (Monday–Friday, 9:00 AM – 6:00 PM PST) or via email at info@makotox.com. For prompt assistance regarding order status or product specifications, our team responds to all email inquiries within 24 hours.